Communications Management

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

Performance & Capacity Management

Ensure VoIP Performance and Converged Network Capacity with ReliaTel...

The expansion of VoIP in the IT environment has created as many questions as it has solutions. Primary among them is, "How can I gather intelligence about the performance of my converged voice and data communications, and what capacity do I need now and in the future?"

ReliaTel provides these answers, and is purposefully engineered to deliver a comprehensive range of global and granular performance and capacity metrics – across all disparate systems and technology silos.

Through ReliaTel, Voice and IT professionals gain:

• Real visibility into current performance levels measured against business-specific operational metrics and established performance thresholds
• Early indicators of performance problems developing at the individual element level as well as the aggregated operational level across the entire infrastructure
• Revealing performance trend information within the context of business needs and service level compliance targets
• Actionable statistical data on capacity of current voice resources, and voice utilization trends which can be applied to anticipate future voice resource needs.

Proactively Assess Your Voice Traffic and Quality of Service

Browser-based and platform-independent, ReliaTel provides real-time VoIP performance data that enables you to see data either graphically or numerically. Using the dynamically updated ReliaTel Performance Dashboard, you can immediately see current performance ranges, critical Key Performance Indicator (KPI) trends, and threats to both specific voice services as well as overall service levels.

ReliaTel provides an unparalleled variety of voice traffic and performance reports, as well as analytical tools. Through these reports, voice teams can continuously assess voice system performance trends, call handling, peak call volume, trunk utilization, and a wide variety of associated statistics to ensure quality, uninterrupted voice services.

Learn more about ReliaTel Performance and Capacity Management Products:

• ReliaTel Convergence Management
• ReliaTel VoIP QoS Management
• ReliaTel VoIP Network Assessment
• ReliaTel Performance Reporting
• ReliaTel PBX Monitoring