Communications Management

• Communications Management
  • Voice Service Assurance
  • VoIP Network Assurance
  • VoIP Quality Assurance
  • Performance & Capacity
• Converged IT Management
  • Business Service Assurance
  • IT Operations Management
• Service Provider Solutions
  • Business Growth Solution
  • NOC Management Solution
  • VoIP & IPT Management
  • Remote PBX Monitoring
• Mainframe Management
  • JES Spool Management
  • Dynamic Library Management
  • Enterprise Print Management
  • Host Automation

VoIP Network Assurance

Assure VoIP Network Availability and Capacity with ReliaTel

The evolving presence of VoIP and converged communications accentuates the highly dependent relationship between VoIP call quality and service levels with the underlying network availability and capacity.

ReliaTel from Tone Software empowers businesses to effectively and intelligently manage the entire VoIP network environment, providing intelligent, consolidated management and the visibility required to assure converged voice services fully meet business demands. Through ReliaTel, businesses can:

• Eliminate gaps and silos in managing VoIP and converged networks that put VoIP services at risk
• Lower operational costs by utilizing a singular, unified solution for converged voice management
• Better equip voice technicians to support the VoIP network and meet VoIP service levels

ReliaTel Qualitative VoIP Network Monitoring and Measurement

ReliaTel enables voice technicians to proactively monitor and measure VoIP network operations using standard industry formulas and measures, as well as customized thresholds, to gain an intuitive picture of VoIP quality and throughput over the entire network. Armed with this information, you can see your IP-based service levels with resounding clarity and insight – far beyond typical SNMP-based network management tools can provide.

ReliaTel Consolidates Complex VoIP Network Metrics Into Key Operational Measures

ReliaTel delivers both high-level and granular metrics for core IP, voice, network infrastructure and connectivity technologies, regardless of manufacturer, model, or vendor. ReliaTel monitors, analyzes, and alarms based on these key metrics to notify voice support teams of quality and service degradation, and provides a unified, management portal to diagnose, resolve, and restore optimum network conditions that ensure consistent VoIP network performance and VoIP call quality.

Learn more about ReliaTel VoIP Network Assurance Capabilities:

• ReliaTel Convergence Management
• ReliaTel VoIP QoS Management
• ReliaTel VoIP Network Assessment
• ReliaTel Performance Reporting
• ReliaTel PBX Monitoring